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FAQ

Logo Design

Once you've chosen between a Logo Design or Logo Design + Print (i.e. printed on Apparel or Poster), the next step is:

1) Choose a Logo Style (or give us detailed instructions) 

2) Our skilled artists draw your logo (2 - 4 business days)

3) We e-mail the logo to you for approval 

Once you approve your logo, we proceed with your order.

A good place to start is our Logo Styles Gallery. Here you can see various words drawn in our current styles.

If you know what you want, you can place a Custom Order and give us elaborate details. You can also include links to sample logos that you like.

Above all: Please take your time when filling in the order form. We want to design your ideal Metal Logo, but this means communicating your desires clearly to us! 🤘

Basic edits are free and we will continue editing your logo until you love it.

If you don't like it at all and would prefer a complete redraw, this will incur a small logo redesign fee(since our artists charge us per logo).

But stress not, we will pay for 50% of the redesign fee, which ranges from $3.50 for 4 characters to $9.50 for 24 characters

We encourage you to look at our Logo Styles, where you can see various versions of our logo styles.

You can order any of our products at a Reduced Rate if we have previously drawn your logo.

Simply click the Use Logo From Past Order button and enter your Logo Name and/or Order #.

High Res Artwork

If you plan on using the logo in future projects (incorporating the logo with other artwork, printing it onto a T-Shirt, etc), then you'll want the high res artwork.

The logo is uploaded directly to our Trello server as a transparent .PNG file.

Step 1) visit the URL that we sent you (ideally from a desktop computer OR a modern smart phone)

Step 2) RIGHT CLICK the grey logo and SAVE AS to a location of your choice

Take note: If your browser background is a similar color to the logo color, it might be difficult to see the logo.

In this case, simply right click anywhere once the window has loaded and SAVE AS.

Personal License: If you will use the logo for personal use only, a personal license is adequate.

Commercial License: As soon as you use the logo for commercial purposes (i.e. you make money using your logo), a commercial license is required.

High Res Artwork is sent as a transparent .PNG file and is a around 6000px, 300DPI

Yes, if you have already placed an order for a logo with us and you'd now like the High Res Artwork, you can do so here.

Production

Logo Design:

2 - 4 business days

Tshirt / Hoodie / Canvas Prints:

2 - 5 business days 

Apparel: Germany, United States, England and Australia

Canvas & Posters: Germany, United States and England

Shipping + returns

Apparel: Worldwide

Canvas Prints: USA, UK and Germany

Poster Prints: Worldwide

Germany, USA, UK & Australia:

3 - 7 business days

Rest of the world:

Depending on your location, this can take up to 2 x longer

Custom apparel and accessory items are not legible to be returned since they are customized with your name.

In the unlikely event that you are not entirely satisfied, please contact us and we will do our best to make it right!

If your item arrives damaged or if there is a production error, it will be replaced free of charge.